FAQ

Questions? We have answers.

We know trying a new studio can feel a little intimidating. Here are a few answers to help you feel prepared, confident, and ready to move.

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Getting Started

I'm new to Pilates. Can I still join?+
Absolutely. Our classes are designed to meet you where you are, whether you are brand new or experienced. Visit our New to Pilates page to learn everything you need to know before your first class.
Will I feel out of place if I'm not "in shape"?+
Not at all. Our studio is a supportive, judgment-free space focused on progress — not perfection. You belong here exactly as you are.
How soon will I see results?+
Many clients feel stronger and more aligned within just a few sessions, with visible results in a few weeks. Consistency is key — the more you show up, the more you’ll notice the difference.
What should I wear?+
Comfortable, fitted workout clothes work best. Grip socks are encouraged for better traction — though regular socks are fine. Avoid very loose clothing as it can get in the way of movement.
When should I arrive for my first class?+
Doors open 15 minutes before each class. Arriving a few minutes early gives you time to settle in, meet your instructor, and ask any questions before we begin.

Classes & Booking

Will I get personalized attention in class?+
Yes. Our instructors offer hands-on guidance and real-time adjustments throughout every class. Our intentionally small class sizes make this possible every single session.
How do I book a class?+
Book directly on our website or through the Glofox app. Create an account, browse the schedule, and reserve your spot. You’ll receive a confirmation email once booked.
What is your cancellation policy?+
Please review our full cancellation policy in our Membership Terms. We ask that you cancel with adequate notice so other clients can fill your spot. Late cancellations and no-shows may be subject to a fee.
What are your studio hours?+
Hours vary based on the class schedule. Doors open 15 minutes before each scheduled class. Check the live schedule online for current class times.

Memberships & Pricing

Is there an intro offer for new clients?+
Yes! We have intro offers available for new clients. Head to our Pricing page to see the current options — it’s a great way to experience the studio before committing to a membership.
What membership options are available?+
We offer memberships and class packs to fit different schedules and goals. Visit our Pricing page to browse all current options and purchase directly through our portal.
Can I freeze or pause my membership?+
Please refer to our Membership Terms for full details. If you have specific questions, reach out and we’ll be happy to help.
View Memberships & Pricing

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